The Department of Emergency Medicine migrated to M365 on September 12, 2024.
If you use your phone to connect to FASmail, you’ll need to follow these instructions for Exchange Online:
After your email has been migrated to Microsoft Exchange Online, webmail will be available to you 24/7 at a new webmail link, outlook.office.com.
How-to videos and tutorials:
hxxps://m365.ubc.ca/videos
Below are a few action items to support your new experience with Microsoft Exchange Online:
- Laptop/Desktop users: If prompted with a login window, log in with your firstname.lastname@ubc.ca and CWL password, and verify your identity through the Duo security authenticator prompt to continue to access your mailbox.
- Mail forwarding: If you use mail forwarding, you may need to reconfigure your email forwarding rules. Please note that auto-mail forwarding to commercial email systems such as Gmail will no longer be supported after you migrate to comply with UBC’s IT security standards.
- Webmail: Access to webmail will now be at hxxps://outlook.office.com using your firstname.lastname@ubc.ca email and your CWL password
- Voicemail users: You will receive an email notification in the next 48 hours when your voicemail has been activated. The email will include instructions on how to set up your new voicemail and greeting message.
Please note: Your Calendar in Microsoft Teams may not be accessible immediately after your migration. This is a temporary issue with the Teams desktop app that resolves within a few days. You can access your calendar through the Teams mobile app or through your Outlook calendar.
A complete list of post-migration changes can be found at: hxxps://m365.ubc.ca/post-migration
Support
If you need assistance, please contact emergency.admin@ubc.ca to be connected with IT support.